Text Messaging Policy

Program name: Simcha SMS Alerts.

If you opt in, we send text messages (SMS/MMS) about your account and orders, such as order confirmations, download notices, replies to your support questions, and designer application and design-approval updates. We send marketing or promotional texts only if you separately and expressly agree to receive them.

We text you only after you clearly agree. You can opt in by:

• Entering your mobile number on our website and checking an unchecked box that says you agree to receive text messages from Simcha SMS. The box is never pre-checked.
• Texting a keyword such as START to our number.

Agreeing to receive texts is not a condition of any purchase. Right after you opt in, we send one confirmation text, for example: "Simcha SMS: You're subscribed to order and account alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."

We keep a record of when and how you opted in, as required by phone carriers.

Message frequency varies with your activity — usually a few messages per order or support conversation. We do not send texts in bulk to people who have not opted in.

Message and data rates may apply, according to your mobile plan. We do not charge for text messages. Contact your wireless provider for plan details.

You can reply with these keywords at any time. They are not case-sensitive.

You can also opt out by emailing sales@simchasms.com or by turning off text notifications in your account. Opt-outs take effect right away; at most you may receive the single confirmation message.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We share your number only with the text-message delivery provider we use to send the messages (such as Twilio) and the wireless carriers that deliver them, solely to send our messages. We never sell phone numbers. Your number is protected in the same way as the rest of your information under our Privacy Policy.

Messages you send us by text may be stored so we can help you, and handled like other support messages. Please don't text sensitive information such as card numbers or passwords — we will never ask for them by text.

Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your phone being on, in range and able to receive texts.

You must be the account holder of the mobile number, or have the account holder's permission, and be at least 18 years old (or the age of majority where you live). If you change or give up your number, please reply STOP first or tell us, so messages don't go to the new owner.

We may update this policy; the "Last updated" date will change. If a change affects what we text you, we will tell you and, where required, ask for your consent again.

Questions about text messages? Reply HELP to any message or email sales@simchasms.com.